Accessibility Statement for Aurora Visuals

At Aurora Visuals, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We strive to provide an inclusive online experience that meets or exceeds the standards set forth by the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.

This accessibility statement outlines our ongoing efforts to improve the accessibility of our website and provides information on how users with disabilities can access our content and services.

Our Commitment to Accessibility

Aurora Visuals is dedicated to making our website as accessible as possible. We believe that everyone should have equal access to information and services online, regardless of their abilities or disabilities. To that end, we are continuously working to enhance the accessibility of our website by:

Adhering to WCAG 2.1 Level AA guidelines for web accessibility.
Ensuring that our website is compatible with assistive technologies, such as screen readers and keyboard navigation.
Providing alternative text for all images and non-text content.
Using clear and concise language that is easy to understand.
Offering keyboard navigation for all interactive elements.
Maintaining a consistent and predictable website structure.
Regularly testing our website for accessibility issues and implementing necessary improvements.

Measures to Support Accessibility

Aurora Visuals takes the following measures to ensure accessibility of our website:

Regular Accessibility Audits: We conduct regular audits of our website to identify and address any accessibility issues. These audits are performed by both automated tools and manual testing.
Training and Education: Our team receives ongoing training on web accessibility best practices to ensure that new content and features are developed with accessibility in mind.
User Feedback: We encourage users to provide feedback on the accessibility of our website. This feedback helps us identify areas for improvement and prioritize our accessibility efforts.
Assistive Technology Compatibility: We ensure that our website is compatible with a wide range of assistive technologies, including screen readers, screen magnifiers, and voice recognition software.
Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand and navigate.
ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies about the role, state, and properties of interactive elements.

WCAG 2.1 Compliance Table

WCAG 2.1 AA Conformance Summary
WCAG 2.1 Principle	Description	Conformance Level	Implemented Measures
Perceivable	Information and user interface components must be presentable to users in ways they can perceive.	AA	Alternative text for images Captions for videos Sufficient color contrast
Operable	User interface components and navigation must be operable.	AA	Keyboard navigation Sufficient time to read and use content No content that causes seizures
Understandable	Information and the operation of user interface must be understandable.	AA	Readable content Predictable web page operation Input assistance
Robust	Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.	AA	Valid HTML and CSS Compatibility with assistive technologies

Accessibility Features

The following features are implemented on our website to enhance accessibility:

Alternative Text: All images and non-text content have alternative text descriptions that provide meaningful information to users who cannot see the images.
Keyboard Navigation: Our website can be navigated using a keyboard, allowing users who cannot use a mouse to access all content and features.
Clear Heading Structure: We use a clear and consistent heading structure to organize our content, making it easier for users to understand the hierarchy of information.
Sufficient Color Contrast: We ensure that there is sufficient color contrast between text and background colors to make our content readable for users with low vision.
Resizable Text: Users can resize the text on our website using their browser settings.
Forms with Labels: All form fields have clear and descriptive labels that are associated with the input elements, making it easier for users to understand the purpose of each field.
Skip to Content Link: A "skip to content" link is provided at the top of each page, allowing users to bypass the navigation menu and jump directly to the main content.

Known Limitations

Despite our best efforts, there may be some limitations to the accessibility of our website. We are aware of the following potential issues:

Some older PDF documents may not be fully accessible.
Certain third-party plugins or widgets may not be fully accessible.

We are working to address these limitations and improve the overall accessibility of our website. If you encounter any accessibility issues, please contact us using the information provided below.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you have any questions, comments, or suggestions about how we can improve accessibility, please contact us:

Email: [email protected]
Phone: (630) 555-0100, extension 711
Mailing Address: Aurora Visuals Accessibility Team
123 River Street, Suite 400
Aurora, IL 60506

We are committed to responding to accessibility inquiries promptly and providing assistance to users who are having difficulty accessing our website.

Alternative Access Options

If you are having trouble accessing certain content or using features on our website due to accessibility barriers, please contact us through the methods listed above. We will do our best to provide you with alternative access options, such as:

Providing content in an alternative format (e.g., plain text, audio).
Reading content aloud over the phone.
Assisting you with completing forms or accessing services.

Our goal is to ensure that you have access to the information and services you need, regardless of your abilities or disabilities. We are dedicated to finding solutions that work for you.

Ongoing Efforts

Aurora Visuals is committed to maintaining and improving the accessibility of our website on an ongoing basis. Our accessibility efforts include:

Regularly reviewing and updating our website to ensure that it meets the latest accessibility standards.
Conducting user testing with individuals with disabilities to identify and address accessibility issues.
Providing ongoing training to our team on web accessibility best practices.
Staying informed about new accessibility technologies and techniques.

We are dedicated to creating a website that is accessible to everyone and will continue to invest in accessibility improvements.

Formal Complaints

If you are dissatisfied with our response to an accessibility issue or believe that we have not met our accessibility obligations, you may file a formal complaint with our Accessibility Compliance Officer, Eleanor Vance. Complaints should be submitted in writing and include the following information:

Your name and contact information.
A detailed description of the accessibility issue.
The URL(s) of the affected page(s).
Any steps you have taken to address the issue.
Any supporting documentation or evidence.

Complaints can be submitted via email to [email protected] or via mail to:

Aurora Visuals Accessibility Compliance Officer
Eleanor Vance
123 River Street, Suite 400
Aurora, IL 60506

We will acknowledge receipt of your complaint within five business days and will conduct a thorough investigation. We will provide you with a written response within thirty business days outlining our findings and any actions we will take to address the issue. Your complaint will be handled with utmost confidentiality and respect. We are committed to resolving all accessibility complaints fairly and effectively.